Terms and Conditions

These are general policies but may vary per room type; please also check the room description.

Hotel Policies:
  • Clapham Guest House does not have a 24-hour reception, the check-in procedure and key collection is done at the sister hotel Chelsea Guest House, 372 Wandsworth Road, SW8 4TE London, which is about 7 minutes walking distance from this place.
  • You must check-out strictly before 11:00 am.
  • Clapham Guest House has a strict no smoking policy in all areas.
Confirmation
  • Your booking is deemed as confirmed when you have received your reservation number.
  • When confirmed your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
  • Clapham Guest House will charge you the first night of the stay as a deposit. On check-in you will then pay the outstanding balance for your booking.
  • When confirming the booking, your card details will be retained until check-out and will not be charged other than the deposit, security damages reasons or in the event of a cancellation as detailed below.
Cancellation:
  • If cancelled up to 48 hours before date of arrival, no fee will be charged.
  • If cancelled later or in case of no-show, the first night will be charged.
  • No Cancellation will be accepted after check in.
Changes
  • Changes to original bookings are subject to availability but will incur no administration fee.
Children and extra beds:
  • Free! All children under 5 years old stay free of charge when using existing bedding. There is no capacity for extra beds/cots in the room.
Pets:
  • Pets are strictly not allowed on the premises.
Accepted credit cards:
  • American Express, Visa, Euro/Mastercard, Diners Club, JCB, ATM card, Maestro, Solo, Switch. The hotel reserves the right to pre-authorise credit cards prior to arrival.
  • Cash payments are accepted and can be made only in pound sterling.
Privacy
  • Clapham Guest House takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy policy.
  • Clapham Guest House complies with the EU General Data Protection Regulation 2016 and UK Data Protection Act 2018 in the collection and processing of personal data.